Cookie Policy

As HANE OTOMASYON, we use cookies and some other similar programs and products so that you can make the most of our websites and mobile applications and improve your user experience. In this text, there are explanations about the Cookies that will be used if you visit the website www.haneotomasyon.com.tr. If you do not prefer to use cookies, you can delete or block Cookies from your browser settings. However, we would like to remind you that this may affect your use of our website. You can reach the information regarding your personal data that we process as HANE OTOMASYON as “Data Controller” within the scope of the Personal Data Protection Law No. 6698 via the link of the lighting text on the page https://www.haneotomasyon.com.tr.

What are Cookies and Other Similar Technologies?
A cookie is a small text file that is saved on your computer or mobile device via your browser when you visit a website. Cookies allow a site to work more efficiently, as well as to provide personalized pages in order to provide a more convenient and faster visit experience for your personal needs. Cookies only contain information about your visit history on the internet and do not collect any information about the files stored on your computer or mobile device. In addition, there are some technologies (“Cookie-Like Technologies”) that are used for similar purposes with Cookies.
Pixel tags (transparent graphical images placed on a website that indicate a page is being viewed)
Mobile device identifiers (storage of information about the use of a mobile device in third-party environments through IDFA, advertising ID, etc.)
Segmentation/Reporting Products (programs/products that work through some ready-made codes added to the codes of the website or mobile devices by various methods and that report/interpret/store users’ movements on the website or mobile device thanks to these codes)
The term Cookie used in this text will be used to include Cookie-Like Technologies.

How can you prevent the use of cookies?
Although the use of cookies allows the website or mobile device to serve better, you can prevent the use of cookies if you wish. However, please note that in this case, the website or mobile application may not function fully and you may not be able to benefit from all its features. To prevent the use of cookies, you need to change the settings of your internet browser. These changes vary depending on the device and internet browser you are using. In general, you can make the necessary adjustments in the “Cookies” and “Site Data” sections in the “Privacy and Security” tab under the Settings menu of the browsers.

TERMS OF USE

The website www.haneotomasyon.com.tr belongs to and is operated by HANE OTOMASYON, and its content is protected by international intellectual and industrial property legislation. From the moment you start using this site, you are deemed to have fully understood and accepted all the points written below:

All documents on the www.haneotomasyon.com.tr website are the property of HANE OTOMASYON. You may not modify, copy, reproduce, rent, republish, upload, post, transmit or distribute any material on this site, including code and software. Regardless of the above, you can print out the pages of the site for your personal use and share them on social networks and similar media.

Although measures have been taken to ensure that the www.haneotomasyon.com.tr website is free from viruses and similar software, the user is obliged to supply his own virus protection system and to provide the necessary protection in order to ensure ultimate security. In this context, the user accepts that he is responsible for all errors that may occur in his own software and operating systems and their direct or indirect consequences due to accessing the www.haneotomasyon.com.tr website.

PRIVACY POLICY

Dear Visitors, Customers and Members,
We would like to inform you about our practices regarding the processing of your personal data and your personal data that we process as HANE OTOMASYON (“HANE OTOMASYON”) as the “Data Controller” within the scope of the Personal Data Protection Law No. 6698 (“Law”).

In this text:
Visiting the stores of the HANE OTOMASYON brand (“Stores”), shopping at the Stores or becoming a member of our Loyalty Card program (“Sadakat Card Member”), HANE OTOMASYON https://www.haneotomasyon.com.tr website (“Site”), to make a purchase or to send you the shopping made by third parties or to become a member of the site (“Site Member”), Your consent to general and personal campaign information through commercial communication channels, Mutually through communication channels to contact HANE OTOMASYON regarding corporate sales/gift card processes and/or shopping or giving you gifts, products, etc. regarding corporate sales processes. If you participate in campaigns, contests, sweepstakes and other events organized by HANE OTOMASYON, there is a clarification text regarding the use of your personal data.
Cookies etc. on our site. programs are used. You can access our cookie policy from the Cookie Policy link on the https://www.haneotomasyon.com.tr page.

You can always apply to us regarding your rights in Article 11 of the Law regarding your personal data processed by us. You can submit your applications as Data Controller to HANE OTOMASYON, by making a written application to the address below or by sending an e-mail from your e-mail address registered in our system. (We would like to remind you that the relevant request must comply with the conditions in the Communiqué on Application Procedures and Principles to the Data Controller.)

Address: Cinar Mah. Yesiltepe Sk. Husrev Apt No: 34 Inner Door No: 8 Maltepe/ Istanbul
E-Mail: info@haneotomasyon.com.tr

REFUND POLICY

Our company protects consumer rights and prioritizes after-sales customer satisfaction. Any dissatisfaction, production and service-related problems you may experience with the products you purchase are meticulously evaluated and resolved as soon as possible.
You can find below the conditions necessary for us to serve you better and faster regarding product return; If any of these are missing, product returns are not accepted.

WHAT WE WANT FOR RETURN
1. PRODUCT TO BE RETURNED
2. SHIPMENT SHIPMENT OF THE PRODUCT TO BE RETURNED (with all copies)

1. PRODUCT TO BE RETURNED
a- Returns of used or damaged products are not accepted.
b- The product to be returned must be delivered as received within 3 days, complete and undamaged with its standard accessories.

2. SHIPMENT SHIPMENT OF THE PRODUCT TO BE RETURNED
a- For the return process, the delivery note of the product must be sent.

Our company protects consumer rights and prioritizes after-sales customer satisfaction. Any dissatisfaction, production and service-related problems you may experience with the products you purchase are meticulously evaluated and resolved as soon as possible.
You can find below the conditions necessary for us to serve you better and faster regarding product return; If any of these are missing, product returns are not accepted.

WHAT WE WANT FOR RETURN
1. PRODUCT TO BE RETURNED
2. SHIPMENT SHIPMENT OF THE PRODUCT TO BE RETURNED (with all copies)

1. PRODUCT TO BE RETURNED
a- Returns of used or damaged products are not accepted.
b- The product to be returned must be delivered as received within 3 days, complete and undamaged with its standard accessories.

2. SHIPMENT SHIPMENT OF THE PRODUCT TO BE RETURNED
a- For the return process, the delivery note of the product must be sent.